Frequently Asked Questions
Find answers about reservations, amenities, and policies.
Payment is due in full when you make your reservation through our booking partner, eviivo.
Check-in time is between 4:00 PM and 8:00 PM. Check-out time is by 11:00 AM. Please contact us in advance if you require a late check-in.
We use a keyless entry system. You will receive an email before your stay with door codes.
Breakfast is included for guests staying at the Happy Trails Bed & Breakfast. Guests at the Log Cabins and West Inn may purchase breakfast at the B&B for $20 per person, subject to availability.
We allow pets in specific rooms only with prior approval. A pet fee applies. Please contact us directly to inquire about pet-friendly availability.
Yes, all properties include free on-site parking for guests.
Only The Cottage and the Ponderosa Family Suite have kitchens. They come with basic cookware and dishware. Standard rooms have a mini-fridge.
Yes, free Wi-Fi is available across all our properties.
For the comfort of all our guests, we enforce quiet hours from 10:00 PM to 8:00 AM.
All our indoor spaces are strictly non-smoking. A cleaning fee will be assessed if smoking occurs in the rooms or cabins.
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